Quality & Productivity
Document how work is done in a way that survives staff turnover.
This five-day programme takes practitioners through mapping processes and writing procedures that get used. Curriculum covers process architecture and hierarchy, mapping notation and conventions, SOP drafting standards, control points and RACI, document control and version management, process ownership, and periodic review cycles.
This five-day programme takes practitioners through mapping processes and writing procedures that get used. Curriculum covers process architecture and hierarchy, mapping notation and conventions, SOP drafting standards, control points and RACI, document control and version management, process ownership, and periodic review cycles.
Yes. Available dates and destinations are listed in the course dates section on this page.
Choose an available date on this page and complete the registration form, or send a programme enquiry.
Yes. Use the brochure download link provided on this page.
